ORDERING For single and mixed bottle orders, the 'TBC Shop' accepts Pay Pal payments which can be made with all credit/debit cards and other methods online. You don't need to have a PayPal account to use this method. All TBC Shop prices include UK VAT & Duty.

Many people chose to email matt@thebordeauxcellar.co.uk and I respond with an invoice for payments to be made by Bank Transfer ('BACS') or cheques (made payable to "The Bordeaux Cellar") I do not accept credit cards over the phone, though Pay Pal can process all card payments. If you require cases that are In Bond, or you require me to ship worldwide, please just email me and i'll process your order correctly. I regularly ship to Hong Kong and Europe, but other countries are more complex to send wine to.

All wines are shipped in mailsafe double boxed cartons or Original Wooden Cases (OWC's)

CHARGES There is NO Minimum order. Delivery charges through the 'TBC Shop' are priced at £10 for all UK mainland deliveries and are free for orders over £300. Worldwide deliveries are quoted separately on each order. So are UK deliveries from wines held In Bond @ LCB. They will be delivered or transfered In Bond by LCB and charged at cost.

AGE Absolutely NO wine will be provided to anyone under the age of 18.

RETURNS As any wine drinker will know, the occasional wine bottle will be flawed. In the unfortunate circumstance of this happening with of one of TBC bottles, I will need it to be returned before I can replace it or refund the money. Please be aware that as I don't keep huge stocks, brands can quickly sell out, making it sometimes impossible for me to replace like for like. However, I always try and be reasonable with these matters, even though I'm not able to be refunded myself from the Chateau or negociant. I can guarantee that all stocks owned by TBC have been well cellared since coming under my control. This is essential for me as I drink them too and use the stock for regular tastings etc!